The contact center, rebuilt for the AI era.
Teloz pairs NLP call routing with real-time analytics so your team fixes issues during the call, not the next morning.
Unified products on a single cloud. No hardware required.
One login, one bill, one roadmap. Cloud Phone for every team, AI Contact Center for the teams that live on the phone.
Cloud Phone System
Carrier-grade calling for every team.
One app covers HD voice, business SMS, video meetings, and a browser webphone — no hardware, no IT backlog.
- 1Unlimited US & Canada calling with Business SMS/MMS and 10DLC handled for you.
- 2Multi-level auto attendant and drag-and-drop call-flow designer.
- 3Voicemail-to-email, HD video, and team messaging all in one login.
Scale your capabilities. No migration required.
Start with what you need. Turn on the rest as your team grows — same login, same data, same numbers.
Cloud phone system
Unlimited US and Canada calling, 10DLC handled, shared lines and call queues — your entire desk phone, in the browser.
- Unlimited US/CA calling
- Shared lines + queues
- 10DLC + TCR handled
AI receptionist
Answers, routes, books appointments and summarizes every call in natural language — 24/7, in your brand voice.
- Books appointments
- Multilingual greetings
- Auto call summary
Omnichannel contact center
ACD, skills-based queues and supervisor dashboards. One inbox for voice, SMS, web chat, WhatsApp and social.
- Skills-based ACD
- Live supervisor view
- One unified inbox
Business SMS
Two-way text with media on every Teloz number. 10DLC and TCR registration included, no carrier paperwork on you.
- MMS + group threads
- Templates + automations
- TCR registration done-for-you
AI agent assist
Live whisper prompts, inline chat nudges and per-call sentiment scoring so reps get coached in the moment, not weeks later.
- Live whisper prompts
- Per-call sentiment
- Searchable transcripts
100+ integrations
Salesforce, HubSpot, Zoho, Pipedrive, Zendesk and more — click-to-call, screen pops and automatic activity logging.
- Click-to-call everywhere
- Auto-logged activities
- Open API + webhooks
"Hi James! Thanks for calling. Are you looking to speak with Sales or Support today?"
An AI receptionist that never puts a caller on hold.
Teloz's AI runs on natural language processing and machine learning — not a chatbot script. It listens, qualifies, and hands off a warm caller with full context via an intelligent auto-attendant built for real conversations.
Answers every inbound call in parallel, even during spikes.
Qualifies the caller, books the meeting, updates your CRM.
Transcribes, summarizes, and tags the conversation automatically.
Warm-transfers qualified callers to a live agent with full context.
Fix problems during the call,
not the next morning.
Live dashboards for every supervisor, every agent, every queue. Not an overnight report.
What you see live
Call volume and wait times by queue, skill, and location.
Agent status, wrap time, and hold ratios.
Customer sentiment scored across voice and chat.
QoS telemetry — jitter, latency, packet loss — per call.
What you can do with it
Pull an agent off a call the moment sentiment drops.
Route overflow to a second site before queues back up.
Benchmark campaigns, SMS, and DID performance side by side.
Export custom reports for leadership without waiting on IT.
Plug in where your deals and tickets already live
Native CRM plugins. Native messaging channels. No integration tax.
Two-way sync with click-to-call, screen-pops, and call recordings written back to the contact record in real time — across 100+ native integrations.
Teams across the US run their phones on Teloz.
From independent agencies to multi-site operations, Teloz supports every desk in the building.
“We trained the AI receptionist on our price list and booking hours. No-shows dropped 22% in six weeks.”
“Four clinics, one directory, one bill. We switched from a stitched PBX stack and cut monthly costs by 38%.”
“The chat widget books legal consults without me touching it. Escalations arrive with full context.”
“Web chat, Instagram DMs, SMS, and our 800 number in one thread. CSAT went from 4.1 to 4.7 in a quarter.”
The short answers.
Deeper dives on /pricing and in a 12-minute live demo.
Pick a plan. Go live before lunch.
Same network. Same security. Same uptime. Only the feature depth changes.