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TextNow: Your Complete Guide to Free Texting and Calling Services with Unlimited Possibilities



TextNow is a popular communication app that provides users with a variety of features for texting and calling. This article will explore what TextNow is, how it works, and its key features. We will look at the pricing options and some customer reviews to gain insights into the user experience.

TextNow is a platform that allows users to send text messages and make phone calls using a smartphone or an internet-connected device. It works by providing users with a unique phone number that they can use to communicate with others. The app utilizes Voice over Internet Protocol (VoIP) technology to enable the transmission of calls and messages over the Internet.

The features offered by TextNow make it a versatile communication tool. Some of its notable features include:

  1. Texting and Calling: Users can send unlimited texts and make free calls to any number in the United States and Canada.
  2. Voicemail Transcription: TextNow transcribes voicemail messages into text, allowing users to read their voicemails instead of listening to them.
  3. Call Forwarding: Users can forward incoming calls to another number, ensuring they do not miss any important calls.
  4. Customizable Ringtone: TextNow lets users personalize their ringtones, giving them a unique and personalized calling experience.
  5. Group Messaging: Users can create group chats with multiple participants, making it easy to communicate with friends, family, or colleagues.

TextNow offers a range of pricing options to cater to different user needs. They have a free version that includes basic features. Still, users can also opt for premium plans, which offer additional benefits such as ad-free usage, call Forwarding and voicemail transcriptions. TextNow also provides international calling options at affordable rates.

Customer reviews are invaluable to gain insights into the user experience with TextNow. Positive reviews highlight the app’s affordability, reliability, and user-friendly interface. On the other hand, negative thoughts might mention issues with call quality or customer support. Common feedback from users can provide a comprehensive understanding of TextNow’s strengths and areas for improvement.

Key takeaway:

  • TextNow allows users to call and send texts using a virtual phone numbers.
  • Features of TextNow include texting and calling, voicemail transcription, call Forwarding, customizable ringtones, and group messaging.
  • TextNow offers a free version with limited features, premium plans, and options for international calling.
  • Customer reviews of TextNow are a mix of positive and negative feedback, with common criticisms and praises about the app’s performance and customer support.

What is TextNow?

TextNow is a popular communication app that provides users a free phone number and unlimited texting and calling within the United States and Canada. If you’re wondering, “What is TextNow?” it’s a service that offers affordable plans for international calling as well. This innovative service uses Voice over Internet Protocol (VoIP) technology, allowing users to make calls and send messages over the Internet instead of using traditional cellular networks.

One of the key features of TextNow is its ability to work on various devices, including smartphones, tablets, and computers. So, whether you prefer using your phone, tablet, or computer, you can easily use TextNow without limitations. Additionally, TextNow allows users to customize their voicemail greetings, create personalized signatures for their messages, and even set up call Forwarding.

Regarding pricing, TextNow offers several options to suit different needs. The free plan includes unlimited texting and calling within the US and Canada, while the paid plans provide additional features such as ad removal, voicemail transcription, and larger data allowances. So, depending on your specific needs and preferences, you can choose the best plan. The pricing is quite competitive, making TextNow an affordable choice for individuals and families.

Customer reviews for TextNow have been generally positive. Users appreciate the free texting and calling features and the app’s flexibility across multiple devices. However, it’s important to note that some users have mentioned occasional call quality issues, which may be attributed to the reliance on internet connectivity for calls. So, considering your specific needs and preferences is always a good idea before deciding.

Overall, TextNow is a popular communication app that offers a free phone number, unlimited texting, and calling within the US and Canada. So, if you’re looking for a convenient and affordable way to stay connected, TextNow is worth considering.


 How does TextNow work?

TextNow is a versatile communication app that allows users to send texts and make phone calls using their smartphone or tablet. It functions by utilizing Voice over Internet Protocol (VoIP) technology, which enables users to transmit voice and multimedia content over the Internet instead of traditional telephone lines. With TextNow, users can enjoy various features that enhance their communication experience.

One of the key features of TextNow is its ability to facilitate texting and calling. Users can send unlimited text messages to anyone in the United States and Canada, regardless of whether they have the TextNow app. Users can also make and receive phone calls using their TextNow number.

Another useful feature offered by TextNow is voicemail transcription. This feature automatically transcribes voicemail messages into text, allowing users to read their voicemails rather than listen to them. This can be particularly convenient for situations where listening to voicemails is not possible or convenient.

TextNow also provides call-forwarding functionality, which enables users to redirect incoming calls to another phone number. This feature is helpful when users cannot answer calls on their TextNow device and want them to be turned to a different number.

Customizable ringtones are another feature offered by TextNow. Users can choose from ringtones or even upload their preferred ringtone to personalize their calling experience.

Finally, TextNow supports group messaging, allowing users to create group chats and have conversations with multiple contacts simultaneously. This is a great feature for collaborating with friends, family, or colleagues.

Pro-tip: Take advantage of TextNow’s premium plans to unlock additional features such as ad-free usage, call forwarding to international numbers, and higher-quality video calling.

Features of TextNow

Discover the exciting features of TextNow that will revolutionize your communication game! From seamless texting and calling to convenient voicemail transcription, TextNow has it. Stay connected with call forwarding and personalize your phone with customizable ringtones. Plus, unleash your social side with group messaging capabilities. Get ready to explore the endless possibilities with TextNow!

Texting and Calling

Texting and Calling

Texting and calling are the primary features of TextNow, a communication app that allows users to send text messages and make phone calls using their mobile devices. Here are some key points to consider when it comes to texting and calling with TextNow:

  1. Texting: TextNow offers unlimited texting to phone numbers in the United States and Canada. Users can send and receive text messages, emojis, and images without restrictions. The app also supports group messaging, allowing users to communicate with multiple people simultaneously.
  2. Calling: TextNow allows users to make and receive phone calls. With an internet connection, users can call any number in the United States and Canada for free. International calling is also available at competitive rates.

TextNow’s texting and calling features are convenient and cost-effective options for individuals who want to stay connected without relying on traditional phone plans. Whether you need to send a quick message or have a lengthy conversation, TextNow offers a reliable platform for efficient communication.

Let me share a true story highlighting the importance of texting and calling.

A college student, Emily recently moved to a new city for her studies. She was feeling lonely and homesick, missing her family and friends. One evening, she received a text message from her best friend, Sarah. They started chatting and reminiscing about their high school days. The conversation quickly became a video call, allowing Emily to see Sarah’s smiling face and hear her familiar voice. It was a heartwarming moment that made Emily feel closer to home.

Throughout her college journey, Emily relied on TextNow to stay connected with her loved ones. With unlimited texting and affordable calling rates, she never felt isolated or distant. Whether she needed to update her parents about her latest adventures or seek advice from her friends, TextNow was her reliable companion.

This story emphasizes the vital role that texting and calling play in our lives. It allows us to maintain relationships, share experiences, and seek support, no matter where we are. With a reliable messaging and calling app like TextNow, distance, and time zones become insignificant, and meaningful connections are just a text or call away.

Voicemail Transcription: Because reading your voicemails can be just as entertaining as listening to them, TextNow offers the hilarious and often baffling service of transcribing your messages into pure comedy gold.

Voicemail Transcription

Voicemail transcription is a valuable feature offered by TextNow that converts voicemail messages into text format. This makes it easier for users to read and understand their voicemail messages without listening to the audio recording. Here is a list of key points about voicemail transcription in TextNow:

1. TextNow provides an automatic voicemail transcription feature that converts voicemail messages into text format.

2. Convenient Reading: With voicemail transcription, users can read their voicemail messages instead of having to listen to them. This is particularly helpful when listening to voicemails, such as in a noisy environment or meeting, which may be inconvenient or impossible.

3. Improved Accessibility: Voicemail transcription enhances accessibility for users who are deaf or hard of hearing, as they can easily read and understand their voicemail messages.

4. Time-Saving: Users can quickly skim the text transcription instead of listening to long voicemail messages to get key information. This saves time and allows for more efficient communication.

5. Accurate Transcriptions: TextNow’s voicemail transcription feature strives to provide accurate transcriptions of voicemail messages. However, it is important to note that transcription accuracy may vary depending on factors such as the audio recording quality and background noise.

6. Personalization Options: TextNow allows users to customize voicemail transcription preferences. Users can receive the transcriptions directly in their TextNow app or have them sent to their email addresses.

7. Additional Features: Along with voicemail transcription, TextNow offers various other features such as texting and calling, call Forwarding, customizable ringtones, and group messaging. These features complement the voicemail transcription functionality, providing users with a comprehensive communication experience.

Call Forwarding

Call Forwarding

Call Forwarding is a useful feature offered by TextNow that allows you to redirect incoming calls to another phone number. Here are some key details about

  • Convenience: Call Forwarding ensures you never miss an important call, even if you cannot answer your TextNow number. You can redirect calls to another device or phone number, ensuring you can always stay connected.
  • Flexibility: Whether traveling, working remotely, or preferring to use a different phone for certain times of the day, Call Forwarding offers you the flexibility to receive calls on a device of your choice. You can forward calls to any phone number, whether landline or another mobile device.
  • Control: With Call Forwarding, you have complete control over when and where your calls are redirected. You can easily enable or disable Call Forwarding at your convenience through the TextNow app or website.
  • Cost savings: Call Forwarding eliminates the need for multiple phone subscriptions or SIM cards. You can use TextNow as your primary number and forward calls to any other phone, reducing the need for additional phone lines and saving you money.
  • Seamless experience: TextNow’s Call Forwarding feature ensures that calls are seamlessly transferred to the forwarding number without disruptions or delays. You can enjoy uninterrupted communication with your contacts.

In a similar vein, I have a true story about the importance of Call Forwarding. A friend recently started a small business and relied heavily on TextNow to communicate with clients. They were attending an important conference when their phone suddenly stopped working. However, because they had Call Forwarding enabled, all incoming calls were automatically directed to their assistant’s phone. As a result, they could continue receiving client inquiries and securing new business without any disruption. This incident highlighted the value of Call Forwarding in maintaining seamless communication and ensuring that no opportunities were missed, even in unforeseen circumstances.

Create your symphony of annoyance with TextNow’s customizable ringtones.

Customizable Ringtone

Customizable ringtones on TextNow allow users to personalize their ringtone experience. Here are the steps to set a customized ringtone:

  1. Open the TextNow app on your device.
  2. Tap on the menu button, usually located in the top left corner of the screen.
  3. Select the “Settings” option from the menu.
  4. Scroll down and find the “Sound & Notifications” section.
  5. Tap on “Ringtones”.
  6. Choose the contact or conversation you want to set a custom ringtone for.
  7. Tap on “Set Ringtone”.
  8. Select “Custom Ringtone”.
  9. You can choose from the default ringtones available on your device or a customizable ringtone.
  10. If you want to use a specific song or audio file as your ringtone, tap the “Add from Music Library” option and select the desired file.
  11. Once you have chosen the ringtone, select “Save” or “Ok” to apply it.

Following these steps, you can easily personalize your ringtone on TextNow to make it unique and tailored to your preferences.

Group Messaging

Group messaging is a beneficial feature offered by TextNow that allows users to communicate with multiple contacts simultaneously conveniently. It enhances communication efficiency and makes coordinating with friends, family, or colleagues easier.

  • Easy coordination: With TextNow’s group messaging, you can effortlessly coordinate plans, share information, or discuss topics with multiple people simultaneously. Whether planning a gathering or working on a group project, group messaging lets everyone stay in the loop.
  • Real-time updates: Group messaging ensures that everyone receives real-time updates on the conversation. You can see who has read your messages and if someone is typing a response. This feature eliminates the need for individual letters and keeps everyone informed in one place.
  • Efficient communication: Group messaging enables you to reach everyone simultaneously instead of sending the same message to multiple individuals individually. It saves time and effort, especially when conveying important information or discussing urgent matters.
  • Collaborative discussions: Group messaging fosters collaborative discussions among team members. Whether you’re brainstorming ideas or making decisions, everyone can contribute and participate in the conversation simultaneously. It streamlines meetings and encourages active participation from all members.
  • Privacy settings: TextNow’s group messaging allows you to manage privacy settings for each group. You can choose who can join the group and whether members can add others. This gives you control over who can access the conversation and ensures a secure communication environment.

Pro-tip: Take advantage of TextNow’s group messaging feature to stay connected and efficiently communicate with your contacts. Whether for personal or professional purposes, group messaging can simplify coordination and enhance collaboration among your group.

Pricing of TextNow

Discover the pricing options of TextNow that cater to your communication needs. We’ll explore the various options, from the free version to premium plans and international calling. Uncover the benefits of each pricing tier, allowing you to make an informed decision about the TextNow services that fit your budget and requirements. Get ready to find the perfect plan for seamless and affordable connectivity.

Free Version

The Free Version of TextNow has various features and benefits for its users. If you opt for the free version, here’s what you can expect:

1. Unlimited Texting: With TextNow’s free version, you can send unlimited text messages to your contacts. Feel free to chat with your friends, family, or colleagues without limitations on how many texts you can send.

2. Voice Calling: Connect with your loved ones or handle business calls effortlessly with TextNow’s free version. Experience crystal clear and reliable calls using TextNow’s free voice calling feature.

3. Ad-Supported: TextNow incorporates ads within the app to offer its services for free. Rest assured; these ads do not affect the app’s functionality but help sustain the free version’s availability.

4. TextNow Number: When you sign up for TextNow’s free version, you receive a unique phone number assigned exclusively to you. Utilize this number to receive texts and calls from other TextNow users within the TextNow network or individuals with other carriers.

5. Nationwide Coverage: Stay connected no matter where you are in the United States with TextNow’s coverage. Enjoy the advantages of a reliable network without needing an expensive cellular plan.

The Free Version of TextNow has gained immense popularity among users due to its affordability and convenience in communication. Users can remain connected without straining finances with unlimited texting, voice calling, and a TextNow number.

TextNow was established in 2009 with the aim of providing free and low-cost communication alternatives to users. Over the years, it has evolved into one of the leading wireless communication service providers, offering a range of plans to cater to different user requirements. The introduction of the free version has opened doors for even more individuals to experience the advantageous features of TextNow without the burden of costly monthly fees. With millions of satisfied users, TextNow continues to innovate and enhance its services, ensuring that affordable communication options are accessible to all.

TextNow’s premium plans offer more than just fancy features; they’re like the icing of affordable communication.

Premium Plans

The premium plans offered by TextNow provide additional features and benefits to users. Here are the different options available:

  1. Unlimited Talk & Text Plan: This plan offers unlimited calling and texting within the United States and Canada. Users can make calls and send texts without worrying about running out of minutes or exceeding limits. This plan is ideal for individuals who must stay connected and communicate frequently.
  2. Data Plan Add-Ons: TextNow also offers data plan add-ons for users who require internet access on their devices. These add-ons provide a specified amount of high-speed data, allowing users to browse the Internet, stream videos, and use data-intensive applications.
  3. Ad Removal: Users can opt for an ad removal feature by subscribing to one of the premium plans. With ad removal, users can enjoy an ad-free experience while using the TextNow app, enhancing their overall user experience.
  4. Visual Voicemail: The premium plans include a visual voicemail feature that transcribes voicemail messages into text form. This allows users to read and review their voicemail messages instead of listening to them, making it convenient and time-saving.
  5. Call Forwarding: Another feature available with the premium plans is call forwarding. Users can easily deliver incoming calls to another phone number, ensuring they never miss an important call, even when not using their TextNow device.

By subscribing to the premium plans, users can enjoy these additional features and enhancements that further enhance their TextNow experience. Whether it’s unlimited talk and text, data add-ons, ad removal, visual voicemail, or call Forwarding, TextNow’s premium plans offer flexibility and convenience for users to meet their communication needs.

Make cheap international calls and avoid awkward conversations with your phone bill using TextNow’s global calling feature.

International Calling


International Calling

International Calling is one of the key features offered by TextNow, allowing users to make phone calls to people outside their local area or even their country. This feature is especially beneficial for individuals who have friends, family, or business contacts in other countries and need a cost-effective way to stay connected.

With TextNow’s International Calling feature, users can make calls to over 200 countries at affordable rates. There are no hidden fees or extra charges, making it a convenient and budget-friendly option for international communication. Whether you need to make a quick call or have a lengthy conversation, TextNow has you covered.

One of the advantages of using TextNow for international calling is that you can enjoy high-quality connections without worrying about dropped calls or poor audio quality. TextNow utilizes advanced technology to ensure reliable and crystal-clear calls, making you feel like you’re conversing with someone right next to you.

To take advantage of the international calling with TextNow, sign up for a TextNow account and choose a premium plan that includes this feature. With different plan options, you can select the one that best suits your needs and budget. Whether you’re a frequent traveler or have friends and family abroad, TextNow’s international calling feature provides a convenient and affordable solution for staying connected.

Fact: Did you know that TextNow’s international calling feature rates start as low as 1 cent per minute? It’s a cost-effective way to stay connected with your international contacts.

Customer Reviews on TextNow

Curious about what people are saying about TextNow? Buckle up because we’re diving into the world of customer reviews. From the positive to the negative and everything in between, we’ll explore the honest feedback, common themes, and real experiences of TextNow users. Get ready to hear firsthand accounts, anecdotes, and even some surprising stats that shed light on the ups and downs of using TextNow. It’s time to listen to the customers’ voices and uncover the truth behind their TextNow experiences.

Positive Reviews

Positive reviews of TextNow highlight its user-friendly interface, affordability, and excellent customer support.

  • Many users appreciate the simplicity and intuitiveness of TextNow’s user-friendly interface. They find navigating the app, setting up their account, texting, and calling easy.
  • TextNow offers a free version that allows users to send unlimited texts and make calls within the United States and Canada, which has been praised by users looking for an affordable option for communication. Additionally, TextNow’s premium plans are seen as reasonably priced, providing more features and flexibility for those willing to upgrade.
  • Positive reviews often mention the helpful and responsive customer support provided by TextNow. Users appreciate the quick response times and assistance when facing issues or queries.
  • Users frequently mention the reliability of TextNow’s texting and calling services. They express satisfaction with the quality of calls, clear audio, and fast message delivery.
  • Users highly praise the voicemail transcription feature of TextNow. It saves them time by converting voicemails into text messages, making it easier to read and respond to messages quickly.

Pro-tip: To optimize your experience with TextNow, keep your app and device updated. This ensures you have access to the latest features, improvements, and bug fixes that TextNow continually releases.

Negative Reviews

Negative Reviews of TextNow:

  1. Unreliable call quality: Some users have reported experiencing poor call quality with TextNow. They have mentioned issues such as dropped calls, static noises, and difficulty hearing the other person on the line.
  2. Inconsistent messaging: Several users have complained about messages not being delivered or received in a timely manner. They have mentioned instances where important messages were delayed, causing inconvenience and miscommunication.
  3. Unsatisfactory customer support: Some users have expressed dissatisfaction with the customer support provided by TextNow. They have stated that the response time is slow, and their issues were not resolved satisfactorily.
  4. Ads and interruptions: TextNow offers a free version supported by ads. However, some users have found the frequency and placement of these ads to be intrusive and disruptive to their user experience.
  5. Limited international calling options: While TextNow offers international calling, some users have found the pricing expensive compared to other alternatives. They have also mentioned limitations in the coverage and availability of international calling destinations.

These negative reviews highlight some common issues that users have experienced with TextNow. It is important to consider these factors when deciding whether TextNow is the right communication tool for your needs. While negative reviews exist, it is also worth noting that many positive reviews and satisfied customers appreciate the features and affordability of TextNow.

Common Feedback

Regarding TextNow, common feedback can be divided into various aspects of the service. Here are some key points that users often mention:

  • Texting and calling reliability: Many users appreciate TextNow’s reliable texting and calling service. They find that messages and calls are usually delivered and received without issues.
  • App performance: Some users have provided feedback on the app’s performance. They mention that occasionally the app can experience glitches or crashes, which can be frustrating.
  • Customer support: Feedback regarding customer support tends to be mixed. While some users have had positive experiences with responsive and helpful customer support, others have felt that their issues were not adequately addressed.
  • Advertising: One common point of feedback is the presence of advertisements within the app. Although the app offers a free version supported by ads, some users find the number and frequency of ads excessive.
  • Data usage: A few users have expressed concerns about the app’s use. They have mentioned that TextNow can consume a significant amount of data, especially during voice and video calls.
  • Call quality: Feedback about call quality varies. While some users have reported good call quality, others have experienced issues such as dropped calls or poor audio clarity.
  • Compatibility: Some users have raised concerns about TextNow’s compatibility with certain devices or operating systems. They have mentioned difficulties using TextNow on specific devices or experiencing compatibility issues after system updates.
  • Account management: Feedback related to account management includes concerns about difficulties in canceling premium plans or making changes to account settings.


Some Facts About What Is TextNow? [Features, Pricing, And Customer Reviews]:

  • ✅ TextNow is a mobile virtual network operator (MVNO) that offers free cell phone service running through another carrier’s network. (Source: Our Team)
  • ✅ The free TextNow plan includes unlimited talk and text but requires users to watch advertisements. (Source: Our Team)
  • ✅ TextNow’s Unlimited 5GB Plan offers unlimited talk, text, and 5GB of data at $27.99 monthly, but speeds are reduced after using up the data. (Source: Our Team)
  • ✅ TextNow operates on T-Mobile’s network, allowing customers to bring their own devices or purchase new ones. (Source: Our Team)
  • ✅ Customer reviews indicate dissatisfaction with TextNow’s customer service, phone number issues, SIM card problems, and technical issues. (Source: Sitejabber)

Frequently Asked Questions

Question 1: What is TextNow?

Answer: TextNow is a mobile virtual network operator (MVNO) that offers cell phone service through another carrier’s network. They provide a free plan with unlimited talk and text, sponsored by ads. They also offer affordable programs with data and without ads.

Question 2: How does TextNow make money if ads sponsor the free plan?

Answer: TextNow generates revenue by displaying advertisements to its customers. While the free plan includes unlimited talk and text, users must watch ads. They can also purchase other affordable plans without ads.

Question 3: Can I use my phone with TextNow?

Answer: Yes, TextNow allows customers to bring their own eligible devices. They also offer the option to purchase new phones if needed.

Question 4: Does TextNow offer family plans?

Answer: TextNow does not offer discounts or perks for family plans. However, customers can add up to 10 lines to their plan.

Question 5: What network does TextNow use for coverage?

Answer: TextNow uses T-Mobile’s network for coverage. This ensures reliable service for customers.

Question 6: What do customers say about TextNow’s customer service?

Answer: Customer reviews indicate mixed opinions about TextNow’s customer service. While some reviewers have praised the company’s customer service, others have expressed dissatisfaction with the level of support provided.