Automated outbound calling eliminates the need for operators to dial numbers physically.
Only route calls to operators when a human answers, screening out answering machines.
Real-time call center interfaces to send and retrieve data from CRM for smooth communication.
Increase your sales by reaching out to as more as prospects in less time that will help to boost sales.
Increase call connections by automatically varying the pace ratio based on the quality of your lead list.
Perform market research survey to provide valuable insights for improving your product or features.
Using an autodialer, solicit consumer feedback for all the service quality or customer experience.
Based on all the past data, intelligent auto dialer software determines the optimal moment to call.
With outbound calling software, you may send reminders or mass messages to as many people as possible.
Build automated outbound calling and make customization based on all the real-time information you want.
Speed up the sales process by automating your dialing. You can increase your Number of contacts daily with little extra effort. Dial any sequence that you want to maximize contact rates.
View customer details before making an outbound call. Eliminate the need to ask customer's contact information multiple times. Boost the accuracy of your data by viewing it before you call.
With Auto-Dialer, get your call connect at the fastest rates improved with increased in agent's productivity. It works with any phone or VOIP line and also it is straightforward to use.
Eliminate all the need for you to leave the customer view or CRM to place calls. Improve your customer satisfaction by allowing them to call you with a single click.
Record calls for quality assurance and compliance purposes. Easily access and manage recordings from a centralized location. Improve customer service and agent productivity.
Add disposition codes to the call log to capture relevant call context. Gain insight into customer sentiment and needs. Identify problem areas and take corrective action.
Avoid costly fines from the FCC. Protect your customers' privacy by keeping their contact information confidential. Maintain a positive reputation for your company.
Know how long your customers are waiting on the phone and what you can do to reduce wait times. Get reports on who is calling your company and why they are calling (inbound or outbound).
Speed up the sales process by automating your dialing. You can increase your Number of contacts daily with little extra effort. Dial any sequence that you want to maximize contact rates.
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Outbound Call Center Software service is a comprehensive software solution designed to enhance the outbound call center capabilities of businesses. It is a cloud-based service that enables businesses to manage their outbound call operations more efficiently and effectively.
Teloz's Outbound Call Center Software service comes with a range of features, including auto-dialing, call recording, call routing, real-time reporting, and customizable scripts. It also includes integration with CRM systems, lead management, and compliance management.
Yes, Teloz's Outbound Call Center Software service can be customized to meet the specific requirements of businesses. The software can be tailored to incorporate specific features, such as custom workflows and data fields, to improve business processes and outcomes.
Yes, Teloz's Outbound Call Center Software service can integrate with other systems and applications. It provides open APIs that allow seamless integration with other business systems, including CRM, helpdesk, and marketing automation software.
Yes, Teloz's Outbound Call Center Software service is suitable for businesses of all sizes, including small, medium, and large enterprises. The software is scalable and can be customized to meet the unique needs of businesses.
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