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Use Google's Business Messages to Convert Prospects Fast from Search and Map
Boost your leads and conversions from Google Business Messages and organic search results. Converted tips are warmer, as they have already been interested in your product or service.
Teloz Call Center Software with Leading CRM Integrations
Reasons to choose google's business messages
Consumers want instant & contextual responses
In today’s world, speed is essential. Therefore, brands that can give quick and contextual responses will be more successful in the long run.
More than 70% of consumers use private messaging over traditional methods
Consumers prefer personal messaging to resolve any issue or concern they may have with a brand. Brands that offer customer service over private messaging channels can resolve customer queries and complaints faster than those that don’t.
More than 60 % of all website traffic is driven by search
According to our study, more than 60% of all website traffic still comes from search Out of which, 40% is an organic search & 28% is paid search.
Advantages
Minimizing Incoming call volume & costs
Minimize call volume and expense by up to 40%. Keep customers happy with a great customer experience. Higher efficiency and measurability of customer service operations
Higher Conversions with contingent & hyper-personalised communications
Connect with your customers in real-time for sales or service. Hyper-personalise communications by connecting with your local team. Contextual and meaningful messages that resonate with the customer
The meaning of Google Business Messages
A new communication technology that can let you get in touch with your customers
Automated ticket routing & creation
Minimize the time you spend managing customer support tickets. Route and generate tokens through Google Business Messages.
High media support
Communicate with your customers through many channels of media. Rich Media Support provides the best way to communicate with customers
Mobile communication channel
Convenient customer chat experiences across Google Maps, Search, and brand websites. Asynchronous messaging that doesn't require customers to wait on hold.
Hybrid Chat Solution
Chatbot technology allows for round-the-clock support and customer service. Bots can handle simple, common queries and direct customers to human agents when necessary
Improve CX with CSAT
By routing the customer issues to the best-suited agent, Teloz helps speed up the resolution time, thereby giving a better customer experience.
High Media Support
Customers can communicate with businesses through messages. Rich media support for communication. Easy to use for customers and businesses
Choosing Teloz for Google's business messages
Expertise in customer engagement
It has over 17 years of experience in customer engagement. It helps brands implement customer engagement across voice, email, chat, social media, and video mediums.
One common platform
Deliver a flawless customer experience across channels. Connect with customers through the media they prefer. Automate customer service and support processes. Enhance agent efficiency and productivity
Faster Accomplishment
Get started instantly with Teloz’s cloud offering of Google Business Messages. Have communications with customers in real-time. Grow with your business and feel confident that your data is safe and secure.
Payment according to usage
Reduce CAPEX costs. Get started quickly and grow at your own pace.No long term contracts or commitments.
Built for enterprises
Mitigate risk with a focus on security. Proven installation and roll-out process Certified by an independent IT Security Agency. Continuously adhere to industry best practices.
Teloz's Amalgamation with google business messages
Seamless Bot to Agent Transfer
Automate Routine Customer Inquiries
Single View of Customer
Unified Agent Desktop
Personalised Welcome Messages
Zero-Customer waiting time
Automate Routine Customer Inquiries
Ticket Management
Products
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Teloz LTD
- +1 914-999-6826
- Contact Us
- www.teloz.com
- Office Address
ROOM 409, BEVERLEY COMMERCIAL, CENTRE, 87-105 CHATHAM ROAD
SOUTH, TSIM SHA TSUI, KOWLOON
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