With Teloz, you can be sure that the workforce of your remote agents remains productive and dedicated to their work. Teloz automatically logged out agents who have been inactive for a while, preventing the loss of valuable work time. Supervisors can choose the amount of time before an automatic logout takes place and receive notifications of any disturbances. Agents will also get reminders to keep working before their session expires with Mobile Call Center Solution.
If you run a call center, you understand how crucial it is to have a reliable communication method with your staff. The Teloz Mobile Call Center Agent application differs from other call center apps. It offers a complete contact center experience with dialers to automate outbound calling, CTI integration to access all customer information, and agent self-tracking for routine tasks like calls handled and break frequency. Thanks to our app, even when your staff is working remotely, you can be sure that your call center will always run properly.
Mobile Call Center Solution Service is a cloud-based platform that enables businesses to manage their customer interactions and support services through mobile devices. The solution includes a range of features such as call routing, messaging, and real-time analytics, all accessible through a mobile app.
Teloz's Mobile Call Center Solution Service enables businesses to manage customer interactions through mobile devices by providing them with a range of tools and resources to communicate with customers on-the-go. The solution includes features such as call routing, messaging, and real-time analytics, which enable agents to respond to customer inquiries and support requests quickly and efficiently.
Teloz's Mobile Call Center Solution Service offers several key benefits for businesses, including increased flexibility and accessibility, improved agent productivity, and enhanced customer experience. By leveraging the solution's mobile capabilities, businesses can provide seamless, high-quality customer service and support, regardless of agent location.
Teloz's Mobile Call Center Solution Service uses advanced call routing capabilities to ensure that customer inquiries are directed to the most appropriate agent, regardless of whether they are using a mobile device or not. The solution enables businesses to route calls based on factors such as agent skill level, language proficiency, and customer priority, ensuring that customers are always connected to the right agent.
Teloz's Mobile Call Center Solution Service provides real-time analytics for mobile interactions through a mobile app. The solution enables agents to view real-time data on customer interactions, including call duration, wait times, and customer satisfaction ratings. This information can be used to identify trends, optimize workflows, and improve overall performance.