AI Voice Agent · AI Receptionist

An AI Voice Agent That Sounds Human, Routes Like a Supervisor.

NLP understands what callers want. Machine learning routes them. Humans get full context when they pick up.

Launch in daysCalendar + CRM writebackHuman handoff with context
Intent detected
Reschedule appointment
confidence 0.97
Booked
Thu · 2:30 PM
Teloz AI Receptionist
Live · inbound call
00:47
Hi, I need to move my appointment to next week.
Intent: reschedule
Absolutely —” I have you at Dr. Parker. Want to keep Thursday at 2:30 PM?
Yes, that works.
Confirmed · writing to CRM
Ready to hand off with full context
What it does on every call

Five things the AI does, every time.

From greeting to handoff, the voice agent runs the same disciplined playbook on call number one and call number one million.

01

Greets in your brand voice.

Custom greetings, names, and tone. Multi-language support for English, Spanish, and more.

STEP 1 / 5
Greets in your brand voice
02

Qualifies intent with NLP.

Understands “I need to reschedule my appointment” without forcing callers through a menu tree.

STEP 2 / 5
Qualifies intent with NLP
03

Books appointments and updates records.

Connects to calendars, CRMs, and help desks via API. Writes the disposition the moment the call ends.

STEP 3 / 5
Books appointments and updates records
04

Escalates to a human with context.

When a human joins, they see the live transcript, the classified intent, and the customer record — no re-asking.

STEP 4 / 5
Escalates to a human with context
05

Learns from every call.

Machine learning on call outcomes improves routing and response quality over time — no developer required.

STEP 5 / 5
Learns from every call
Where it fits

Six jobs the AI does day one.

Plug it into any of these — or all of them — without changing your team.

Front-desk reception

The first voice every caller hears — on-brand, on-script, on 24/7.

After-hours coverage

No more 'we're closed' voicemail. The AI books callbacks at midnight.

Overflow during peaks

Route overflow to the AI when all agents are busy. Zero abandon.

FAQ deflection

Hours, pricing, policies — answered instantly without tying up a rep.

Appointment setting

Native calendar and CRM sync. The AI owns the booking end-to-end.

Lead qualification

Qualifies inbound marketing calls before a sales rep ever joins, aligning with Gartner Conversational AI best practices.

Train it. Measure it. Trust it.

Not a generic assistant — yours.

Upload your knowledge base, measure every containment and handoff, and watch the AI get smarter each week.

Knowledge base

Train on your business

Upload FAQs, scripts, help center
PDF · CSV · URL · sitemap
+ 4 files
Auto-generated intents
Reschedule appointment
97
New patient intake
94
Prescription refill
91
Insurance question
78
Live performance

AI that can be measured — see it in action via our live transcript view.

Containment rate
71%+8%
Handoff accuracy
96%+3%
Appointment-set rate
42%+14%
CSAT (AI calls)
4.6/5+0.4
Containment · last 30 days+12.4%

AI Voice that US teams trust on every call.

From overflow routing to 24/7 coverage, the voice agent earns its seat.

PM
Practice Manager
Nashville, TN
After-hours coverage

We lose fewer after-hours leads. The AI answers, captures intent, and books a callback. Mornings got quieter.

Verified Customer
CD
Clinic Director
Sacramento, CA
Overflow & FAQ deflection

Our front desk used to miss 1 in 5 calls during lunch. The AI picks up on the first ring and routes the urgent ones straight to the nurse line.

Verified Customer
HC
Head of Contact Center
Indianapolis, IN
NLP intent routing

Intent classification went from 'guess and transfer' to 94% accurate. Supervisors now coach on real utterances, not hunches.

Verified Customer
CL
Customer Service Lead
Raleigh, NC
Human handoff with context

The AI hands off with the transcript attached. Our agents stop re-asking the name, the account number, and the reason for the call.

Verified Customer
Thousands of US teams
4.8/5on G2
4.9/5on Capterra
AI Voice Agent FAQs

The short answers.

Everything teams ask before deploying an AI voice agent.

Natural language processing for understanding, machine learning for routing and improvement over time.

Answer every call. Even the ones after hours.

NLP, routing, transcription, and CRM writeback — live on your main line in days, not quarters.

Launch in days40+ voices, 32 languagesHuman handoff with contextUS-hosted NLP