Unified Communications · UCaaSv4.2

Calling, Video, Chat, and SMS in One Platform

Teloz UCaaS replaces four disconnected tools with one US-hosted cloud —” same phone number, same app, same dashboard.

Calling
ONLINE
Video
ONLINE
Chat
ONLINE
SMS
ONLINE
One app. One number. One bill.
What's included

Four communications tools. One platform.

Everything your US team needs to call, meet, chat, and text — already connected.

01

Cloud calling

Extensions, IVR, call queues, call recording, voicemail-to-email, CNAM, 911, and STIR/SHAKEN — all on Teloz's carrier network.

Extensions & DIDsIVR & auto-attendantQueues & callbacksRecording & voicemailE911 + CNAM
02

HD video meetings

Up to high-capacity rooms with screen share, transcription, and recording — built to the capabilities analysts highlight in the Gartner UCaaS market guide. No plug-ins required for guests.

Browser join · no installAI transcriptionScreen share + whiteboardCalendar integrationsSecure recording
03

Team messaging

Direct messages, channels, file sharing, and searchable history — with team chat plus voice and video one click away.

Public & private channelsThreads & DMsFile sharingFull-history searchClick-to-call / video
04

Business SMS and MMS

Send and receive text from the same US number employees already call from.

Shared team inboxesTemplates & canned repliesMMS + short video10DLC registeredCRM sync
02 — Built for hybrid US teams

Same number. Every device. Every location.

Teloz UCaaS works on desktop (Windows, Mac), mobile (iOS, Android), and inside Microsoft Teams. Employees keep one number whether they're at home, in the office, or on a laptop in a hotel — consistent with the Gartner UCaaS market guide criteria for seamless cross-device communication.

At home
In the office
On the road
Teloz · Agent — Sales Lead
SYNCED
Incoming · Anya Patel
+1 (415) 555-0128 · Ringing on all devices
Active on 3 devicesLIVE
Desktop
MacBook Pro · Chicago HQ
Available
Mobile
iPhone 15 · On LTE
Online
Microsoft Teams
Direct Routing · teloz.com
Active
ONE NUMBER · ONE VOICEMAIL
HD · End-to-End encrypted
At home · Chicago
Rang at 10:04 AM
Native Teams
Direct Routing
03 — Porting & switchover playbook

No weekend phone outages. No offshore ticket queue.

A UCaaS migration that breaks the main number for a weekend loses customers. Teloz runs switchovers in three phases — with a dedicated US-based implementation engineer, not a handoff to an offshore ticket queue. You can manage team chat and calling from day one of the migration.

1
Phase 01

Parallel provisioning

Extensions, users, IVR trees, and queues are rebuilt in the new Teloz platform — without touching your current carrier.

2
Phase 02

Supervised porting

Supervised number porting — US local same-day, toll-free in days. Each port is watched by a US-based engineer.

3
Phase 03

Clean cutover

A clean cutover window with carrier backout ready if anything flinches. Most mid-sized US teams are fully cutover in under four weeks.

Carrier backout is always ready. If anything flinches during cutover, calls route back to the old system — no data lost, no customers dropped.

04 — Desktop and mobile apps

Softphone + chat + video in one window.

Move a live call from laptop to mobile to desk phone without dropping. Admins control which devices a user is signed into.

Teloz · Desktop
# eng-team
8 members · 2 active
Teammate
Pushed the routing fix — can someone review?
Video call with teammate
00:42 · HD · transcript on
9:41
Teloz
Recent Calls
Active Call
Inbound caller
+1 ··· ··· ··28 · 02:14
Teammate
Missed · 2m
Team standup
Video · 24m
#customers
Chat · 1h

Unified communications US teams run on one platform.

From remote desks to hybrid floors, voice, video, and chat in a single app.

ID
IT Director
Atlanta, GA
Unified communications

One app, one number, one bill. Our help desk tickets for 'my phone isn't working' dropped by half.

Verified Customer
VI
VP IT
Columbus, OH
Mobile + desktop app

Field techs close calls from the truck now. Same extension, same voicemail, same caller ID every time.

Verified Customer
DC
Director of Collaboration
Minneapolis, MN
Teams Direct Routing

Direct Routing into Microsoft Teams let us keep the tools we like and fix the dial plan we didn't.

Verified Customer
OL
Operations Lead
Nashville, TN
International calling

We opened a London office in ten days. Numbers, users, billing — all from the same admin console.

Verified Customer
Thousands of US teams
4.8/5on G2
4.9/5on Capterra
Unified communications FAQs

The short answers.

Everything teams ask before consolidating to UCaaS.

Yes. UCaaS covers internal and general business communication. The contact center adds agent queues, omnichannel, and supervisor tooling.

One number. Every device.

Calling, meetings, chat, and SMS on one US-built platform — ready for your laptop, your phone, and your deskphone by Monday.

Unlimited US & Canada callingFree number portingDesktop, mobile, deskphoneWorks with Teams & Google