Predictive Dialer

More live conversations, fewer wasted dials.

A multi-mode outbound dialer —” predictive, progressive, preview, and agentless —” built for US sales, collections, and renewals.

Predictive + Progressive + Preview
Answering Machine Detection
TCPA Compliance Tools
CRM Sync
DNC Scrubbing
Q4 Renewals —” West
Predictive mode · 2,184 dials today
Live
Connects
387
In Conv.
42
Drop Rate
1.8%
Pace
2.3x
AgentState · Duration
Agent 01
On Call
03:42
Agent 02
Wrapping
00:18
Agent 03
Ready
00:04
Agent 04
On Call
01:56
Pacing · PredictiveConnect ratio 17.7%
Dialer Modes

Four dialer modes, one platform

Switch modes per campaign. Predictive pace for high-volume lists, progressive for warmer leads, preview for account executive selling, and agentless for drop-message compliance work — all from the same screen.

Predictive

High-volume lists

Dials ahead of agent availability using pacing algorithms that maximize live-connect ratios while respecting drop-rate caps.

Best for:Renewals · Large contact lists

Progressive

Warmer leads

One call per available agent — connects faster than manual dialing but keeps the experience consultative with live coaching and built-in outbound dialing compliance aligned with FTC telemarketing rules.

Best for:Inbound follow-ups · Warm demos

Preview

AE selling

Agent reviews the full account card before the dial. Ideal for AEs running high-value calls with full call context.

Best for:Enterprise AEs · Collections with history

Agentless

Drop-message compliance work

Plays a pre-recorded compliance message when voicemail is detected — no agent required. Fully logged per TCPA rules.

Best for:Notices · Regulated disclosures
Compliance built in

TCPA and state-level compliance

Teloz scrubs lists against the federal DNC, internal DNC, state DNCs, and TCPA quiet hours by time zone. Calling windows, redial caps, and consent flags are enforced per list — not left to the rep. Campaigns automatically respect drop-rate caps set by federal guidelines.

Drop-rate safe harbor

Campaigns that exceed the configurable abandonment cap auto-pause per TCPA safe-harbor rules.

Pre-dial scrubber
Checked on every outbound call
18,402 scrubbed today
Federal DNC
Scrubbed at dial time
PASS
State DNC
All 50 states
PASS
Internal DNC
Org-level suppression
PASS
TCPA quiet hours
Enforced by time zone
PASS
Redial caps
Per list, per day
PASS
Consent flags
Logged per call
PASS

Everything a campaign needs, in one screen

Answering Machine Detection

Agents get human conversations.

The dialer distinguishes live pick-ups from voicemail and answering machines, so the agent gets human conversations. Optional pre-recorded drop messages handle the rest.

LiveRouted to agent
VoicemailDrop message played

CRM sync on every disposition

Dispositions, notes, and recordings write back to Salesforce, HubSpot, Zoho, or your custom CRM in real time. No end-of-day CSV uploads.

SalesforceHubSpotZohoCustom
Supervisor View

One screen. Full campaign control.

A live dashboard shows agent state, pace, drop rate, connect ratio, and time-in-conversation. Supervisors adjust pacing or pause the campaign in one click — all enriched with full call context from every interaction.

17.7%
Connect ratio
1.8%
Drop rate
4:12
Avg talk
2.3x
Pace

Dialers US sales teams run every shift.

From SDR floors to collections teams, the dialer keeps agents in conversation.

DS
Director of Sales
Tampa, FL
Predictive Mode

Our outbound sales team nearly doubled live conversations per rep per day after we moved to Teloz's predictive dialer.

Verified Customer
VO
VP of Revenue Operations
Denver, CO
Progressive Mode

Progressive mode is perfect for our AE team — one call per ready agent, full account context on screen, and Salesforce writes back the disposition before they even hang up.

Verified Customer
CM
Compliance Manager
Chicago, IL
TCPA Safe Harbor

We used to worry constantly about drop-rate compliance. Teloz auto-paused a campaign once when we drifted above the cap — that's the kind of safety net we needed.

Verified Customer
CL
Collections Operations Lead
Charlotte, NC
AMD + CRM Sync

Answering-machine detection alone changed our economics — reps spend their day in real conversations, not dead airs and beep tones.

Verified Customer
Thousands of US teams
4.8/5on G2
4.9/5on Capterra
Predictive dialer FAQs

The short answers.

Everything outbound teams ask before going live.

Federal, internal, and state-level — scrubbed at dial time.

Turn dials into conversations.

Predictive, progressive, preview, and agentless — all compliant, all in one screen. Launch your first campaign in hours, not weeks.

TCPA-compliant by defaultLaunch in hoursNo per-seat minimumsUS-based support