Auto Attendant

A virtual receptionist that answers every call, every time.

Custom greetings, business-hours and holiday schedules, direct-to-extension dialing —” on every call, 24/7.

Receptionist · After-Hours Live
Now playing · US English

“Thanks for calling. Press 1 for appointments, 2 for billing, or 3to reach a nurse.”

Business hours
Mon—“Fri · 9—“5 ET
Holiday
Memorial Day · closed
Reception
Reception
online
Sales agent
Sales · Dial 102
ringing
Voicemail
After hours overflow
ready
Languages
EN · ES · FR · +20
Missed calls
-72% MoM
What the auto attendant does

Six pieces of always-on reception.

Set them once, edit on the fly. Tap any card — or watch them cycle automatically.

Now answering · feature 01 of 06
Schedules & holidays

Out-of-hours routing handles itself.

Set business hours once, layer in holidays and snow-day overrides, and the auto-attendant picks the right greeting and routing every time — aligned with the FCC telephone system guide for compliant call handling. No manual flip needed.

Mon–Fri
8:00a – 6:00p ET
Evenings
After 6:00p ET
Holidays
Jul 4, Nov 28, Dec 25…
Snow days
On-demand toggle
November 2026 · Thanksgiving week
Mon
Open
Tue
Open
Wed
Open
Thu
Holiday
Fri
Holiday
Sat
Sun
Active right now
Holiday greeting · “Happy Thanksgiving — we re-open Monday at 8am ET.”
Routing: VM with SMS callback request

Set-up examples by industry

Templates ops teams load and customize in minutes — not flow charts to design from scratch. Each template connects to call queues so overflow callers are never left without an answer.

Medical practice

“Thanks for calling. If this is a medical emergency, please hang up and dial 911. Otherwise: press 1 for appointments, press 2 for billing, press 3 to reach a nurse.”

Law firm

“Thanks for calling. All calls may be recorded for quality. Press 1 for new matters, press 2 if you're an existing client, press 0 for reception.”

Retail

“Thanks for calling. We're open 9 to 7 Monday to Saturday. Press 1 for store hours, press 2 for online orders, press 3 to speak with a team member.”

Auto-attendants US teams run every day.

From solo offices to multi-site chains, the attendant answers every time.

OM
Office Manager
Columbus, OH
After hours

Our after-hours callers used to hit a generic voicemail. Now they get routed to our answering service or drop a callback request. Missed leads went down.

Verified Customer
PA
Practice Administrator
San Antonio, TX
Spanish

Our Spanish-speaking customer base finally hears their language first. The friendly tone matters — bilingual reception felt like an upgrade overnight.

Verified Customer
OD
Operations Director
Des Moines, IA
Holidays

Pre-loaded federal holidays plus our retail blackout days mean nobody scrambles before Thanksgiving anymore.

Verified Customer
HM
HR Manager
Knoxville, TN
Directory

Dial-by-name turned our front-door experience into a smart switchboard. New hires answer the phone in their first hour.

Verified Customer
Thousands of US teams
4.8/5on G2
4.9/5on Capterra
Auto-attendant FAQs

The short answers.

Everything businesses ask before going live.

Yes — save and publish in one click. Updates go live instantly across all your numbers, so you can adjust hours, holidays, or messaging without waiting on support.

Reception that never clocks out.

Custom greetings, holiday schedules, and direct-to-extension dialing — answered every time.

40+ studio voices32 languagesHoliday calendarsDial-by-name