Auto Attendant

A virtual receptionist that answers every call, every time.

Custom greetings, business-hours and holiday schedules, direct-to-extension dialing —” on every call, 24/7.

Receptionist · After-Hours Live
Now playing · US English

“Thanks for calling. Press 1 for appointments, 2 for billing, or 3to reach a nurse.”

Business hours
Mon—“Fri · 9—“5 ET
Holiday
Memorial Day · closed
Reception
Reception
online
Sales agent
Sales · Dial 102
ringing
Voicemail
After hours overflow
ready
Languages
EN · ES · FR · +20
Missed calls
-72% MoM
What the auto attendant does

Six pieces of always-on reception.

Set them once, edit on the fly. Tap any card — or watch them cycle automatically.

Now answering · feature 01 of 06
Schedules & holidays

Out-of-hours routing handles itself.

Set business hours once, layer in holidays and snow-day overrides, and the auto-attendant picks the right greeting and routing every time — aligned with the FCC telephone system guide for compliant call handling. No manual flip needed.

Mon–Fri
8:00a – 6:00p ET
Evenings
After 6:00p ET
Holidays
Jul 4, Nov 28, Dec 25…
Snow days
On-demand toggle
November 2026 · Thanksgiving week
Mon
Open
Tue
Open
Wed
Open
Thu
Holiday
Fri
Holiday
Sat
Sun
Active right now
Holiday greeting · “Happy Thanksgiving — we re-open Monday at 8am ET.”
Routing: VM with SMS callback request

Set-up examples by industry

Templates ops teams load and customize in minutes — not flow charts to design from scratch. Each template connects to call queues so overflow callers are never left without an answer.

Medical practice

“Thanks for calling. If this is a medical emergency, please hang up and dial 911. Otherwise: press 1 for appointments, press 2 for billing, press 3 to reach a nurse.”

Law firm

“Thanks for calling. All calls may be recorded for quality. Press 1 for new matters, press 2 if you're an existing client, press 0 for reception.”

Retail

“Thanks for calling. We're open 9 to 7 Monday to Saturday. Press 1 for store hours, press 2 for online orders, press 3 to speak with a team member.”

Auto-attendants US teams run every day.

From solo offices to multi-site chains, the attendant answers every time.

OM
Office Manager
Columbus, OH
After hours

Our after-hours callers used to hit a generic voicemail. Now they get routed to our answering service or drop a callback request. Missed leads went down.

Verified Customer
PA
Practice Administrator
San Antonio, TX
Spanish

Our Spanish-speaking customer base finally hears their language first. The friendly tone matters — bilingual reception felt like an upgrade overnight.

Verified Customer
OD
Operations Director
Des Moines, IA
Holidays

Pre-loaded federal holidays plus our retail blackout days mean nobody scrambles before Thanksgiving anymore.

Verified Customer
HM
HR Manager
Knoxville, TN
Directory

Dial-by-name turned our front-door experience into a smart switchboard. New hires answer the phone in their first hour.

Verified Customer
Thousands of US teams
4.8/5on G2
4.9/5on Capterra
Auto-attendant FAQs

The short answers.

Everything businesses ask before going live.

Yes — save and publish in one click.

Reception that never clocks out.

Custom greetings, holiday schedules, and direct-to-extension dialing — answered every time.

40+ studio voices32 languagesHoliday calendarsDial-by-name