Every call, transcribed and searchable.
Teloz turns voice into a searchable dataset —” so sales managers find the phrase that closes, and support leaders find the policy that breaks.
We're comparing you to Vendor A's pricing —” they came in lower.
Understood. Let me walk you through the value gap and what's included.
Their rep mentioned a 6-month competitor pricing match —” what can you do?
Search, score, tag — and turn every call into something your team can act on.
Searchable voice, not locked recordings
Most call recordings sit in a bucket no one opens. Teloz transcribes every call, diarizes speakers, and indexes the text — so a manager searches “discount,” “cancel,” or a competitor's name across a week of calls in seconds.
Topic tracking that compounds
Tag the moments that matter — objections, discount requests, competitor mentions, compliance disclosures — and watch volume trend week over week. Built on modern conversation AI for accuracy. No spreadsheets.
Coaching on evidence
Managers pull a 30-second clip where sentiment drops, paste it into a one-on-one agenda, and coach with evidence. QA stops being opinion-based.
PII redaction built in
Credit card numbers, Social Security numbers, and health identifiers are detected and redacted from the transcript and, optionally, muted in the audio. Sensitive-data deployments include full encryption and audit logging on request.
Who uses it
Sales teams find winning talk tracks and kill losing ones. Support teams spot policy confusion early. Operations teams track compliance disclosures without sampling.
Find the moment. In seconds.
Search by keyword, topic, sentiment shift, or who said it — across every call recorded, built on NIST speech processing standards that ensure high transcription accuracy.
“...so the rate increase basically doubles what we agreed on...”
“...the pricing on the Pro tier doesn't really match what we discussed...”
“...if pricing were more flexible, we could move forward this quarter...”
What your customers actually keep saying.
Teloz clusters every transcript into trending themes — useful alongside sentiment drops to surface what matters most. No tagging required.
Conversation intelligence US teams act on.
From QA reviews to coaching sessions, insights surface where they matter.
“Before Teloz, we sampled 2% of calls. Now we can search every call, every week, and coach off the actual moment.”
“Compliance disclosures used to be a sampling exercise. Now we search the whole corpus for required language and attach evidence to the audit log.”
“Sales found the three phrases that correlated with closed-won deals. We rewrote the playbook off real recordings, not opinions.”
“We track competitor mentions weekly. The chart told us a new product had launched before our PMs heard about it.”
The short answers.
Everything teams ask before turning on conversation intelligence.
Search every call. Coach with evidence.
Transcribed, diarized, scored, redacted — and ready to query in one dashboard.