About Teloz

The contact center, rebuilt by people who answered the phones.

We started Teloz because the tools we used as call-center operators broke every Tuesday. Today our platform routes 5+ billion minutes a year for teams who refuse to settle for outsourced support and yesterday's telephony.

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Our Story

Built for the calls we couldn't answer fast enough.

Teloz started in 2005 as a network software developer supporting some of the world's largest global operators. Two decades later, that heritage powers a cloud-native contact center platform routing traffic on a Tier-1 network for teams who want what we wanted then.

  • A real Tier-1 carrier with direct peering — not resold capacity
  • A NOC that picks up the phone — staffed by humans, 24/7
  • AI that helps agents instead of replacing them
  • A control plane you can actually understand on a Tuesday
2005
Founded
20+
Years in telecom
24/7
NOC support

Explore Teloz solutions across every industry — including logistics and real estate — or visit the Teloz blog for guides on building better customer communications.

“We don't want to be the carrier you switch off when something quieter comes along. We want to be the one your engineers stop talking about — because nothing's breaking.”

TZ
The Teloz team
Built since 2005
Our values

Four ideas we say out loud, all the time.

Posters in the office. Lines in the interview rubric. Filters in every product review. Short, on purpose — so anyone can use them.

Active since2005
  1. 01

    Customer over checkbox

    We say no to features that look great in a sales deck but break on a Tuesday. Every roadmap item maps to a real customer pain — not a competitor's website.

  2. 02

    Default to fast

    Sub-second routing decisions. Sub-2-minute chat replies. Same-day port confirmations. We track P50 / P99 latency for every customer-facing thing we ship.

  3. 03

    Carrier-grade by default

    STIR/SHAKEN A-level attestation meeting FCC standards. 99.999% uptime SLA. 24/7 NOC monitoring. Automated failover across multi-carrier routes.

  4. 04

    Build it open

    Standards-only protocols (RFC-3261 SIP, OAuth, webhooks). Public OpenAPI spec. Postman collections. Pair it with our AI agent assist to extend what's possible.

Want to work with us — or for us? We'd love that.

Whether you're evaluating Teloz for your team or considering a role on ours, we'll get back to you within a single business day. From real humans — not a ticket queue.

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Founded 2005 · 20+ years in telecomTier-1 carrier with direct peeringCloud-native platform · NLP + MLReal humans answer every email