Reduce the amount of time needed to support customers
Increase your Sales
Get real-time insights to know what's selling and how.
Get the data you need to understand customer interactions.
Easily access all vital Information
Get easy-to-read dashboards
Easily create and customize your dashboards. Project your dashboards on a TV screen for team motivation. Access data quickly and efficiently to improve performance.
Evaluate what is the most important
Improve customer service with better visibility into call queue performance Gain insights that help identify and troubleshoot problems in real-time. Make data-driven decisions about staffing, routing, and marketing campaigns.
Have Valuable Information
Real-time dashboards give you immediate insights into queue and agent performance. Customizable dashboards let you track the trends and patterns necessary to your business. Efficient staffing and SLA management through trend analysis
Enjoy high flexibility
Monitor your workforce in real-time from any device, anywhere. Easily manage sales and support teams globally. View reports on the go with mobile and tablet compatibility. Keep track of team activity and performance from one central location.