Talk to an expert: +1 914-999-6826

Omnichannel Contact Center for Solutions

Flawless customer experience across digital touchpoints. Contact center solutions for safer data transmission. Out-of-the-box connectors with leading CRMs. Flexible different options to fit your business needs. Enterprise-grade outbound dialer for high productivity.
contact center solutions

Teloz Call Center Software with Leading CRM Integrations

Reasons for Enterprises to choose to take an teloz Omnichannel approach

Contact Center Developments

Let your agents work from anywhere. Enhance customer satisfaction with omnichannel support. Speed up issue resolution times with powerful insights and analytics. Convert your contact center solutions into a strategic differentiator with contact center solutions.
contact center solutions
Contact Center Solutions

Develop Customer Journeys everywhere

Deliver a customer experience that is flawless and stable across all channels. Interact with customers on the media they choose, including voice and chatbots. Connect with customers in real-time to resolve any issues or concerns they may have. Monitor customer interactions across all channels to enhance customer service.

Have Better Operational Efficiency

Make changes in real-time for better efficiency and customer service. Get a merged view of all contact center operations. Get actionable insights for informed decision-making. Automate and optimize processes to enhance performance. Get real-time insights and take action as it happens. Unified dashboard for all contact center data with contact center solutions.
contact center solutions

Different Ways How Teloz's Omni Channel Platform can Improve Customer Experience

Remote Preparedness

Supervisors can get a complete 360-degree view of all remote systems, devices, and environments from a single pane of glass, allowing them to take proper action instantly if required. In addition, contact center agents can log in from anywhere, anytime on any laptop or mobile phone, browser, and in any environment, i.e., whether they are working from home or the office with contact center solutions.

Wholesale VoIP Providers
Contact Center Solutions

Reporting & Analytics

Make the right decisions in real-time about your customer service operations. See the big picture of all customer interactions through multiple channels. Know which agents are performing well and which ones need enhancement. Get insights that you can use to enhance customer satisfaction with contact center solutions.