Omnichannel capabilities that allow for efficient call deflection to alternative channels, resulting in cost savings and a smoother customer experience.
Improve customer satisfaction and reduce support costs through proactive engagement of customers through chatbots. This also helps to increase the efficiency of company employees.
Understand customer interactions in context. Make the best decisions for customers using this knowledge base. This will help you understand the customer better, and you can make developments.
Increase customer satisfaction with contextual and personalized conversations. Enhance customer engagement with proactive support.
Multilingual support for up to nine languages. Dynamic switching of speech depending on context. Easily understandable and natural conversation flow.
Easily understand your customers through the spoken word. Gain insights about customer sentiment and feedback. Provide an interactive customer CX and optimize communication.
Gain a deep understanding of customer sentiment and emotional states. Quickly identify and respond to negative feedback.
Reducing customer support costs by transferring complex conversations to bots. Bots learn from human interactions, making the customer service experience even better.