With the help of this practical tool, supervisors can keep an eye on ongoing calls so they can quickly step in if there are any issues. As a result, with call tracking you can guarantee that calls are of the finest quality.
We at Teloz recognize the value of your time. So we created a cutting-edge product to reduce waiting times so you can avoid waiting in line by scheduling a callback or holding your place in the queue.
Using our resource management tool, you can move agents around to various campaigns in real time during high traffic. You can be sure that your clients are receiving the excellent care available in this manner.
With the help of our mobile app, you can quickly access dashboards and get a detailed analysis of your call center's operation. Additionally, our app makes it simple to solve any issues that could occur.
You can arrange a callback remotely with, callback tool to avoid being placed on hold. You can pick the time that suits you the most. Be sure that your call will be answered at home, work, or on the go.
You can make high-quality calls using Teloz, a web-based platform, even if you have a weak internet connection. Consequently, you can be worry-free and always stay in touch with your loved ones.
Teloz provides a range of communication methods so you can connect with clients on the platform of their choice. Teloz has covered, whether it's a voice call, email, WhatsApp, Facebook, or Twitter.
Teloz enables agents to connect from any location or device. It makes it simple for agents to stay in touch while on the go and allows managers to keep an eye on agent activity from any location.
