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Improve the Productivity of Virtual Contact Center Software with a Relaiblity and Security

Increase agent productivity and morale with virtual contact center solutions that is easy to use. Protect your customer data with a secure platform that meets all compliance standards. Enable remote agents to work from anywhere with an internet connection.
virtual contact center solutions

Teloz Call Center Software with Leading CRM Integrations

What does a virtual contact center mean

The virtual contact center solutions is also called a remote contact center, And they provide world-class support without being tied down to one location. Instead, our virtual contact center allows our representatives to work from anywhere in the world, so you can get the support you need without sacrificing flexibility. Plus, our cutting-edge technology ensures that your phone numbers  will be handled quickly and efficiently, so you can get back to business as soon as possible. So whether you’re a small business or a large corporation, Teloz has the right solution for you.
virtual contact center solutions

How can one operate a virtual contact center solutions?

Teloz virtual contact center solutions basically manages the outbound and inbound calls automatically. It has cutting-edge technology and  VoIP capabilities to handle customer calls efficiently. In addition, our platform is packed with tools to help your staff perform better and take your business to the next level.

Infrastructure evolution

Our efficient virtual contact center  is no longer necessary to install and maintain expensive equipment and infrastructure. Instead, you only need a solid internet connection, the right tools, and support to ensure continuous customer service.
virtual contact center solutions
virtual contact center solutions

Cloud option

You can get a fully functional contact center up and running in a matter of hours without additional hardware since we have a cloud based. In addition, you can tailor your call center to suit your company’s requirements. Our free trial solution also results in lower costs and easier installation.

Training and Recruitment

You can train your agents more successfully and efficiently with our software’s many features. Agents can effortlessly connect with each other using our internal chat feature, even when they are on a live call flows.  As a result, agents can get all the data they require from a single dashboard.
virtual contact center solutions
virtual contact center solutions

Go live

You can instantly and easily enable your company’s connections and add-on capabilities to succeed. Within a few days, your virtual contact center will be operational, guaranteeing you never go without the necessary tools and resources to take care of your customer experience.

The reason why virtual contact centers get viral in future

Track each call

With the help of this practical tool, supervisors can keep an eye on ongoing calls so they can quickly step in if there are any issues. As a result, with call tracking you can guarantee that calls are of the finest quality.

Minimize waiting time

We at Teloz recognize the value of your time. So we created a cutting-edge product to reduce waiting times so you can avoid waiting in line by scheduling a callback or holding your place in the queue.

Management of resource

Using our resource management tool, you can move agents around to various campaigns in real time during high traffic. You can be sure that your clients are receiving the excellent care available in this manner.

Phone call center

With the help of our mobile app, you can quickly access dashboards and get a detailed analysis of your call center's operation. Additionally, our app makes it simple to solve any issues that could occur.

Remote Monitoring

You can arrange a callback remotely with, callback tool to avoid being placed on hold. You can pick the time that suits you the most. Be sure that your call will be answered at home, work, or on the go.

Quality call with low internet

You can make high-quality calls using Teloz, a web-based platform, even if you have a weak internet connection. Consequently, you can be worry-free and always stay in touch with your loved ones.

Get clients on preferred channel

Teloz provides a range of communication methods so you can connect with clients on the platform of their choice. Teloz has covered, whether it's a voice call, email, WhatsApp, Facebook, or Twitter.

No Regional Restrictions

Teloz enables agents to connect from any location or device. It makes it simple for agents to stay in touch while on the go and allows managers to keep an eye on agent activity from any location.