Cloud communications built for US financial services.
Call recording with PCI DSS pause, compliance disclosure prompts, supervisor listen and barge, and native Salesforce Financial Services Cloud —” on one platform.
Every call recorded, redacted, and ready for auditors
Six pillars that keep your contact center compliant — without slowing agents down.
TCPA / DNC compliance
Built-in DNC scrubbing, consent capture, time-zone-aware dialing windows.
Encrypted call recording
AES-256 at rest, TLS in flight — paired with call recording that redacts cards & SSN automatically.
Real-time fraud alerts
Sentiment triggers escalate suspicious calls to supervisors.
Supervisor whisper / barge
Coach silently, join when needed, take over without dropping the customer.
WORM retention & audit
7-year tamper-proof storage, signed exports for regulators on demand.
24/7 NOC + PCI Pause
Around-the-clock NOC monitoring, role-based access, immutable audit trail across every action.
3 modes. One click. Zero training drama.
Whisper, Monitor, or Barge — supervisors can intervene before a difficult call escalates, all logged in the audit trail and aligned with call recording regulations.
7-year retention. Tamper-proof. Auditor-ready.
Every recording locked in WORM storage with policy-based retention, supported by Sentiment triggers that flag anomalies before they become compliance issues. Pull signed exports in seconds when regulators ask.
Financial services teams across the US run on Teloz.
From wealth management to insurance, every client call handled professionally.
“Our compliance auditor walked away happy for the first time in three review cycles. Recordings, disclosures, and masking all lived in one place.”
“PCI pause used to be three vendors and a Zendesk ticket. Now it's automatic and we can prove it on every call.”
“Salesforce FSC made every call attach to the right household. Our wealth team finally has a clean call history per relationship.”
“Our fraud team can pull the full caller history with one click — voice, SMS, every supervisor action. Investigations are 40% faster.”
Las respuestas cortas.
Everything financial teams ask before going live.
Compliance-ready in days, not quarters.
PCI pause, supervisor oversight, retention policies, and Salesforce FSC — under one platform with audit trails your auditors will sign off on.
