Enterprise IT
The enterprise phonesystem IT canactually govern.
Single sign-on, SCIM provisioning, role-based access, audit logs for your SIEM and multi-site control, with a named account manager and a phased migration that keeps calls flowing.
- SSO + SCIM
- Audit logs to your SIEM
- 99.999% uptime SLA
Single sign-on
Okta · SAML 2.0
Connected
SCIM provisioning
3 joined · 1 removed
In sync
Sites
3 locations
All online
Audit logStreaming
- scim.deprovisionedj.doe · access removed
- number.ported+1 512 555 0142 · London
- scim.provisionedmarcus.t · seat created
- role.updatedQueue supervisor · Austin
- user.loginpriya@acme.com · SSO
SSO and SCIM
Joiners and leavers handle themselves
Connect your identity provider over SAML 2.0 or OIDC, with providers such as Okta, Azure AD and Google Workspace. SCIM creates and removes phone seats as people join and leave, so nobody manages users by hand.
A new hire starts on Monday
- Seat created automatically
- Role and queue assigned from their group
- Extension and direct number ready
- Signs in with SSO on day one
Role-based access
Give each role exactly the access it needs
Scope permissions per site, queue and channel, and delegate administration without handing out the keys. Hover a role to see what it can do.
| Role | Site settings | Queues | Channels | Billing | Audit logs |
|---|---|---|---|---|---|
| Site admin | |||||
| Queue supervisor | |||||
| Security auditor | |||||
| Agent |
Audit logs and SIEM streaming
Every admin action, in the tools your security team already uses
Teloz records access, administration and telephony events, and streams them to your SIEM or a webhook, so phone system activity sits next to everything else you monitor.
- Telephonyroute.updatedAfter-hours routing changed for Support
- Adminpolicy.changedCall recording enabled for HQ
- Accessscim.deprovisionedj.doe removed, seat released
- Telephonynumber.ported+1 512 555 0142 ported to Austin
- Adminrole.updatedMarcus T. promoted to queue supervisor
- Accessuser.loginpriya@acme.com signed in with SSO
Streaming to
- SplunkReceiving
- DatadogReceiving
- ElasticReceiving
- WebhookIdle
Use your own retention rules and alerting once the events land in your SIEM.
Resilience and trust
Built to stay up across every site
If a carrier path fails, calls move to another automatically.
- 99.999% uptime SLA
- Automated multi-carrier failover
- 24/7 NOC monitoring
Migration
Move from your old PBX without a dropped call
A named account manager owns the plan. Your dial plan is rebuilt, tested in parallel with live traffic, and cut over on your schedule. Your numbers port to Teloz, with no port-out fee if you ever leave.
Phase 01
Discover
100% old0% Teloz
Audit your current dial plan, numbers and integrations.
Phase 02
Map and build
100% old0% Teloz
Rebuild call flows and roles in Teloz, with SSO and SCIM connected.
Built, no live trafficPhase 03
Parallel run
75% old25% Teloz
Route test and pilot traffic through Teloz while the old system stays live.
Phase 04
Cut over
0% old100% Teloz
Move everything on your schedule. A rollback path stays ready.
Rollback readyTeams across the US run their phones on Teloz.
From independent agencies to multi-site operations, Teloz supports every desk in the building.
“We trained the AI receptionist on our price list and booking hours. No-shows dropped 22% in six weeks.”
“Four clinics, one directory, one bill. We switched from a stitched PBX stack and cut monthly costs by 38%.”
“The chat widget books legal consults without me touching it. Escalations arrive with full context.”
“Web chat, Instagram DMs, SMS, and our 800 number in one thread. CSAT went from 4.1 to 4.7 in a quarter.”
Enterprise IT questions, answered.
Everything IT teams ask before they replace the phone system.
Keep exploring
Give IT a phone system it can govern. Plan your move.
Talk to our team about SSO, SCIM, audit logs and a phased migration scoped to your sites and seats.
