AI call automation
AI call automation thatfinishes the job onevery call.
Answer inbound calls and run outbound campaigns with AI that books, reschedule, look up and update records in your systems, then hand off to a person with full context when it matters.
- Inbound + outbound
- 32+ languages
- Live handoff with context
Inbound call
MMaya R.
00:00
Inbound and outbound
One voice agent for the calls coming in and going out
Let the agent answer routine inbound calls in 32+ languages, and run outbound campaigns for reminders, confirmations and follow-ups. Complex issues go to your team with context notes attached.
Calls coming in
- Order statusRinging…
- Opening hours and directionsAnsweredAnswered
- Booking requestAgent talking
- Routine questionAgent talking
Calls going out
- Appointment reminderAgent talking
- Reschedule on the spotDialing…
- Quote follow-upInterestedInterested
- Lead qualificationQualifiedQualified
Agentic actions
It does not just talk. It updates your systems mid-call.
Connect your CRM, helpdesk, calendar and order system through native integrations and open APIs. The voice agent reads and writes data while the caller is still on the line, and logs the result when the call ends.
- Look up orders
- Book and reschedule
- Send SMS confirmations
- Log to your CRM
Conversation
System actions
Agent templates
Start from a template built for the job
Pick a ready-made agent for support, sales, booking, collections or renewals, then connect your tools and set the rules. Every template can be tuned before it takes a live call.
Ava
Goal
Resolve routine questions and fix simple issues without a ticket.
“Hi, this is Ava from Teloz support. How can I help today?”
Connected tools
- Order lookup
- Ticket create
- Knowledge base
Guardrails
- Refunds up to $50
- Never promise delivery dates
- Escalate on legal topics
Guardrails and handoff
Try to push it past its limits
You decide what the agent may say, promise or change. When a caller goes beyond that, or just wants a person, the call moves to the right queue with a summary.
Caller
AI voice agent
Live agent
Multi-agent routing
Hand callers between specialists without making them repeat themselves
A greeter agent works out what the caller needs and passes the call to the right specialist, carrying the details along, and to a person when needed.
- Greeter agent
- Specialist agent
- Live agent
Conversation analytics
See what callers want and where calls end
Track outcomes, common intents and drop-off points for every agent, so you know what to tune next.
Call outcomes
- Resolved by AI
- Booked
- Handed to a person
- Dropped
Drop-off:most callers who hang up do so during identity verification. Shorten that step to recover them.
Top intents
- Order status88
- Reschedule71
- Billing question54
- Pricing37
- Opening hours22
Setup
Choose, connect, test and launch
Test the agent with sample calls before a single customer hears it.
Step 01
Choose
Pick a template or create a custom agent for your use case.
- Support agent
- Sales agent
- Booking agent
- Collections agent
Teams across the US run their phones on Teloz.
From independent agencies to multi-site operations, Teloz supports every desk in the building.
“We trained the AI receptionist on our price list and booking hours. No-shows dropped 22% in six weeks.”
“Four clinics, one directory, one bill. We switched from a stitched PBX stack and cut monthly costs by 38%.”
“The chat widget books legal consults without me touching it. Escalations arrive with full context.”
“Web chat, Instagram DMs, SMS, and our 800 number in one thread. CSAT went from 4.1 to 4.7 in a quarter.”
AI voice agent questions, answered.
Everything teams ask before putting an agent on the phone.
Put a voice agent on every line. Let it finish the job.
Pick a template, connect your tools, test with sample calls, and go live on inbound and outbound calls.
