AI Chatbots
AI chatbots that resolvecustomer messages,not just reply to them.
Deploy one AI chatbot across your website, WhatsApp, Instagram, Messenger, Telegram and SMS. It answers from your own content, takes action in your systems, and passes the chat to a live agent with full context when a person is needed.
- 32+ languages
- Live-agent handover
- CRM write-back
- Where's my order #48213? It was due yesterday.
- Found it. It left the warehouse this morning and arrives tomorrow by 6 PM. Want the tracking link on WhatsApp?Order system · looked up
- Yes please, and can I change the address?
- Done. New address saved and tracking sent. Anything else?Order updated · CRM logged
Web chat/WhatsApp/Instagram/Messenger/Telegram/SMS
One bot, every channel
Build the chatbot once. Meet customers wherever they write.
Teloz AI · Website chat
Online · replies instantly
A brandable widget that installs with one script.
AI chatbot vs. a traditional chatbot
Same customer, same request. Flip the switch and watch what changes.
Change my delivery address
Sure. Order #48213 has not shipped yet. Which address should I use?
12 Pine St, Austin
Done. Address updated and confirmation sent to your phone.
Resolved in chat
- Understands intent in the customer's own words
- Completes the task in your systems
- One bot published to every channel
- Hands off with history, summary and record
Agentic AI
A chatbot that does the work, not only the talking
Agentic AI chatbots connect to the systems behind your business, so a conversation ends with a result the customer can see.
Orders
Updates the delivery address in your order system
Live agent handover
Know when to hand the chat to a person
The chatbot watches for frustration, repeated questions, high-value accounts and sensitive topics. When the conversation needs a human, it routes to the right queue with everything attached.
AI chatbot
Smart routing
Live agent
Proactive messaging
Start the conversation before your customer does
Turn notifications into two-way chats. Trigger a message from any event, and when the customer replies, the chatbot continues the thread.
Your brand
Proactive message · Order shipped
- Triggered
- Sent
- Read
- Replied
Setup
Launch an AI chatbot in four steps
Most teams go live in days. No developers needed for the standard setup.
- 1
Connect your channels
Link website chat, WhatsApp Business, Instagram, Messenger, Telegram and SMS from one screen.
- 2
Teach the bot your content
Add your site, help articles and policy documents. The bot answers only from what you approve.
- 3
Set handover rules
Choose when to escalate, which queue gets the chat and who receives VIP routing.
- 4
Go live and watch it resolve
Publish the widget or channel, then track resolution and handover rates in real time.
AI chatbot use cases by industry
Where is my order?
Order status, returns and cart recovery on WhatsApp and web, answered in seconds.
See retail and ecommerce solutionsTeams across the US run their phones on Teloz.
From independent agencies to multi-site operations, Teloz supports every desk in the building.
“We trained the AI receptionist on our price list and booking hours. No-shows dropped 22% in six weeks.”
“Four clinics, one directory, one bill. We switched from a stitched PBX stack and cut monthly costs by 38%.”
“The chat widget books legal consults without me touching it. Escalations arrive with full context.”
“Web chat, Instagram DMs, SMS, and our 800 number in one thread. CSAT went from 4.1 to 4.7 in a quarter.”
AI chatbot questions, answered.
Everything teams ask before deploying a chatbot.
Keep exploring
Put an AI chatbot on every channel. Go live in days.
Connect your channels, teach the bot your content, and let it resolve conversations with live-agent handover built in.
